Privacy Policy

At Crew One, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

When you join our waitlist, we collect:

• Email address
• Professional role
• Team size
• Tools you currently use
• Time spent on administrative tasks
• Productivity pain points (optional)

Analytics Information

We use PostHog for product analytics. PostHog may collect:

• Device and browser information
• Usage patterns and interactions
• IP address (anonymized)
• Page views and navigation

PostHog is GDPR-compliant and processes data in accordance with privacy regulations. Learn more at PostHog's Privacy Policy.

How We Use Your Information

We use the information we collect to:

• Send you early access invitations to Crew One
• Provide product updates and announcements
• Understand user needs and improve our product
• Analyze usage patterns and optimize user experience
• Communicate with you about features that match your needs

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: PostHog for analytics (GDPR-compliant, data processing agreement in place)
• Legal Requirements: If required by law or to protect our rights

Data Retention

We retain your waitlist information until you request deletion or unsubscribe from our communications. Analytics data is retained according to PostHog's data retention policies (typically 90 days for event data).

Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your data (right to be forgotten)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured format
• Object: Object to processing of your data for certain purposes

To exercise these rights, contact us at privacy@getcrew.one.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience and collect analytics data. You can control cookies through your browser settings. Note that disabling cookies may limit functionality.

PostHog uses cookies for session tracking and analytics. These are essential for our service functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with GDPR and other applicable regulations.

Children's Privacy

Crew One is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by email. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@getcrew.one
• For GDPR/Data Protection inquiries: dpo@getcrew.one